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| Favorite Features |
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Here is a list of some of the features our customers like the most. You get all this functionality in your portal when you sign up. There is no 'bundling' or making your portal complicated and expensive. Open all
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| Your branding |
Your buyers are stoked on your brand, and you have worked hard to get them there. So it does not make sense to send them to an online ordering web site where you are just a 'pull-down' option on someone else's site. We think its crazy too, which is why your HubSoft web portal is branded only to you.
More than just your logo showing up on the site, you can configure a lot of things in your HubSoft web portal. The biggest deal is that you can change the key terms displayed in your site so that the portal uses the same words to describe things as your team. Simple stuff, like calling 'Available to Sell' inventory 'Open to Sell", there is no difference so why should the web portal force you to use its terminology. Sure you can change the colors, navigation tabs and all sorts of other things which is also cool.
Your logo is not just used on the web site, any reports or order forms that are printed from your portal also contain your name and logo in the PDF file. Your customized terms are also included in your reports and print outs as well, so its really tailored to your brand, through and through.
Emails are another way that you control your brand. You can have HubSoft send emails to anyone you want as things change on the orders or the account status. You can put variables in the emails so that they are specific to the issue rather than being some 'canned' email notification. This is really popular with the sales reps so they know when orders are submitted and shipped. You can even apply logic as to when the emails go out, such as only sending emails on orders for certain types of accounts.
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| Online ordering for Sales Reps |
Your sales reps want to know what's going on. They need to know that you received the order and that you have the inventory to fill it. For your sales reps, providing them with an online sales order management tool is probably the coolest thing you could do for them. It saves everyone a lot of time and frustration because the information is real-time and available 24/7.
Think of the orders you are not getting when your retailers find the time to order from you, and you're closed. Its not just the 'mom and pops' that can get around to ordering until after you've closed.
'Easy', 'Fast', 'Obvious', 'Intuitive' are words reps use to describe writing orders in your HubSoft portal. One favorite feature is how you just drag-and-drop the styles. Its so easy and you do not need to know the line, style name or SKU. You can even do this by dragging the images to the store you are ordering for, its 'that' easy.
All the information they need is on the order form, including the 'available inventory' which was calculated across all your 'work in progress' deliveries to inventory. HubSoft calculates the 'availability' based on your preferences and knows how much from any WIP is still available to fill the order. You do not need to do any more manual allocations, its all calculated on-the-fly for you.
Reps also do not need to worry about 'incentives' or 'special price books' for their accounts because that is all easily managed for them in your portal. You determine the price books, sales incentives and timing for them. You can even control the incentives down to the style and color level, to give your the greatest amount of control while making incentives a 'no-brainer' for your reps and retail buyers.
Sure the reps like their reports, and they can download them from your HubSoft portal if you want them to. But there is more to it than that, when reps log in they can see a summary view of all their orders and for anyone that sub-reps for them. If they want the detail, they can see a list of their orders and save 'views' of their order pipeline however they choose. Its really easy and allows them to drill down to the order detail which is not something they can do without your Sales Order Management Portal from HubSoft.
Your HubSoft portal can manage the available inventory calculations for you or can integrate to your 'back-office' system and display the inventory from there. So if you have a system, you can connect to it, and if you do not have a system, you don't need one to get the same benefits because the functionality is in HubSoft. Don't worry about inputting the information either because you can import it right from the Excel® spreadsheet that you are probably using today.
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| Online ordering for Retail Buyers |
Retail buyers will love your HubSoft portal. They can order from you when it fits their schedule and check the status of their orders, 24x7. Manufacturers that have online sales order portals all know that they get an increase in orders and the size of orders from buyers that go online. Its not just the 'mom and pops' that your reps don't get to a lot.
Less and less are retailers willing to write large 'pre-book' orders or buy from a forecast for the coming year. Now its about 'reorders' and replenishing rather than taking the inventory risk themselves. So specialty manufacturers with their portals simplify this 'frequent ordering' so that they can sell more and better plan their own purchase orders from the factory. Some call it 'supply chain integration', we just think it makes sense and want every manufacturer to have a portal to help their business take off.
Your HubSoft sales order management portal has all the additional controls you need to let buyers successfully order from you using your portal. One big issue is being able to provide 'ranges' of inventory rather than the actual amounts. Buyers don't necessarily understand why you have a large or small position in a style, so giving them a range makes it easier for everyone. Allocations are also easy, which allows you to limit the quantity of any style that a buyer can order based on the current inventory range. It may seem like a detail, but when you open up your portal, it gets to be a big deal.
The other angle to allowing the buyer order on your portal are the controls that the retailer themselves want to place on the buyer and how they allocate their 'open to buy dollars'. Retailers want to be sure that buyers are restricted to ordering for the right stores and that they do not submit orders over a certain dollar amount. This is an important issue for your retailers and a big reason why they might not use your portal. The good news is that its all ready to go in your HubSoft portal. You can even limit their 'open to buy' spend over a period of time, so you can support any controls your retailers ask of you. This is one reason that retailers will use your HubSoft portal over other online, sales order management applications.
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| Promotional Ordering Portal |
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| Catalogs & Seasons |
It doesn't matter how many seasons you have, catalogs you manage or product lines you offer, your HubSoft portal can handle it. Your styles are displayed in a line list format or galley so that its easy for sales reps and buyers to order from your line when they are not familiar with it. Users can drill down and see availability, color options and cross-sell products as they browse your catalog online.
Its easy and gives the reps and buyers all the information they need. They can even tag their 'favorites' for quick reference in the catalog and quick reference when writing orders.
In addition to the seasons in the catalog, you can also define your 'classification' or catalogs that you organize your styles in. This allows you to easily display 'Men's' or 'Women's' styles in their own lists as well as more detailed classifications such as 'Men's > Sports > Tennis'. If you have a lot of styles, you know how important this control is to have. When you create your buyers, you can specify the classification that they buy for so that this is always the default they see when looking at your line or placing orders. So a 'women's' buyer will only see the 'women's' styles and not always have to filter out the other stuff. Lastly there is also an 'alpha' search to allow users familiar with your product names to quickly find what they are looking for.
We found that a lot of systems did not get the idea of 'carry over' styles and manage the inventory to the style rather than the season. Your HubSoft portal allows you to configure styles for promotions or to represent in as many seasons as you want without confusing inventory calculations. When building a season, you even get controls to add all your 'carry-over' styles in one click so setting up a new season takes only a minute or two.
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| Real-time 'available to sell' |
You know how important it is to manage your inventory perfectly. You don't want to break your size range or get stuck with excess inventory, which is why your HubSoft portal can calculate your availability in real-time and provide you with reports on your inventory timing and work in progress.
You control how these calculations are performed and even align them to several dates on the order to know your inventory position against 'start dates', 'cancel dates' and 'planned ship dates'.
Everyone's favorite feature though is being able to restrict the user from submitting an order where the quantity they are requesting is more than is available for a particular style, color and size. It does not matter if they enter the order and try to submit it or wrote the order a long time ago and now submitting the order where the stock is no longer available. You have all the controls you need so that the orders are accurate and the sales reps and buyers will be confident in submitting their orders online, Knowing that your portal will check their order and keep it on track. Our customers tell us this is one reason that they have been so successful with their HubSoft Portal and online sales order management.
Don't worry if your not a pro at managing available inventory or your bookkeeper is doing it all in Quickbooks. Its easy and you can upload and download everything right from an Excel® spreadsheet. Being a web application is also great because your bookkeeper can get to the information easily, even when they do not work in your office.
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| Configurable |
Your portal is configurable to suit the way you work, and customizable to match how you describe your business. You can configure the navigation, key terms used throughout the portal, workflow and access permissions. This decreases the time it takes for you to train users and allows the portal to reinforce how you want your business to operate.
When you start, your portal is already configured so there is no big effort to get going. You can easily change your configuration as you go along and change your mind on how you want your business to operate. Try that with other sales order applications.
The 'Order Workflow' is an important control to define when different actions can be performed on an order. How 'Pending' orders show the 'Submit' button, and when the order is submitted, its becomes 'read-only'.. that sort of thing. All this means that the online orders will be accurate and easy to submit for your users.
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| Power your web site |
Your portal has all the data you need to power your company web site as well. This includes 'Dealer Locators', 'Catalogs', 'News' and 'Events'. All the controls you need to control what is displayed from inside your portal.
This does not mean that HubSoft needs to host your web site, just that your portal supports 'easy-to-implement' connectivity so that you have a built in way to put this features in your web site. Call us to discuss your needs and if you would like to have your web site managed by your HubSoft team.
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| Subscription |
There is nothing to buy, nothing to install and no long-term commitment. Setup your portal in minutes and then pay-as-you-go based on the number of orders you process. You also get 30 days to try your portal before you need to decide if you want to subscribe.
There is no charge to try the software and you will not be asked to provide any payment information until you have let us know you want to move forward.
There is a small monthly minimum that represents 'prepaid' orders for the month. If you have more users or need additional storage space for your images, there is a small increase in your monthly subscription. This is the only amount that you will need to pay on a monthly basis. There is no installation charge or annual license.
Your sales order management portal is hosted for you and you get all future upgrades at no additional charge. You can cancel anytime by notifying HubSoft, so there is no commitment beyond the months that you have prepaid.
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